Effective Communication
"Communicating effectively helps group members build trust and respect, foster learning, and accomplish goals" (Franc Cyr, 2004, p. 1).
COMMUNICATION SKILLS
-
Give constructive feedback
-
Be clear and concise
-
Stay present
-
Develop trust
-
Be empathetic
-
Ask open-ended questions
-
Avoid stereotyping
-
Dixon and O’Hara (2016).
IMPORTANCE FOR INSTRUCTIONAL COACHES
-
It is crucial for instructional coaches to communicate effectively in order for meaningful relationships to be built.
-
In order for effective coaching to take place, trust must be formed between the coach & educator (Gross Cheilotes and Reilly, 2018).
TIPS FOR ACTIVE LISTENING
-
Pay attention to body language
-
Yours and the speaker
-
-
Summarize what the speaker has stated to show understanding
-
Avoid interupting the speaker
-
Maintain eye contact
-
Ask speaker whether or not they want your opinion
-
Remove distractions
-
Franc Cyr, L. (2004)