Effective Communication
"Communicating effectively helps group members build trust and respect, foster learning, and accomplish goals" (Franc Cyr, 2004, p. 1).
COMMUNICATION SKILLS
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Give constructive feedback
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Be clear and concise
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Stay present
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Develop trust
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Be empathetic
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Ask open-ended questions
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Avoid stereotyping
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Dixon and O’Hara (2016).
IMPORTANCE FOR INSTRUCTIONAL COACHES
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It is crucial for instructional coaches to communicate effectively in order for meaningful relationships to be built.
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In order for effective coaching to take place, trust must be formed between the coach & educator (Gross Cheilotes and Reilly, 2018).
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TIPS FOR ACTIVE LISTENING
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Pay attention to body language
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Yours and the speaker​
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Summarize what the speaker has stated to show understanding
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Avoid interupting the speaker
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Maintain eye contact
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Ask speaker whether or not they want your opinion
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Remove distractions
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Franc Cyr, L. (2004)